How do you conduct meaningful small talk?

small talk

Small talk

Follow the 70/30 rule, 70 percent listening and 30 percent talking. Ask interested questions. Ask open questions. Listen with your ears, eyes, heart and the rest of your body. Ask about loved ones. Ask about what people think is important. Ask about themselves. Make them feel important. And mean it. 

What not to do: 

  1. Be predominant
  2. Be absent
  3. Be unprepared
  4. Complain
  5. Show off
  6. Interrupt
  7. Not listen
  8. Be on social media
  9. Know everything better
  10. Give unsolicited advice 
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