What are the 6 basic rules in a communication crisis?
- Assemble a team of supervisors, human resources, legal, communication, technical and operational.
- Collect and organize all information.
- Look at the goals. What do you want to achieve and what to prevent.
- Remove all unknown and uncontrollable factors.
- Find out where the potential triggers may be, events that could cause or amplify a crisis.
- Decide immediately on what actions to take and who to take them.
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