
What it is: act with certainty and peace of mind. Maintain that impression through opposition or resistance from others. How to do it: make a representative and correct impression. Carry a professional appearance by showcasing business knowledge. Choose a positive outlook on life. Be calm and steadfast. Display enthusiasm an determinedness. Act politely and adhere to etiquette rules. Keep your distance but look for proximity. Know strengths and weaknesses and deal with them self-consciously. Maintain and develop long-lasting contacts. Try not to act defensive against personal and other attacks. Even in difficult situations, enter into a conversation with the other party, do not let that initiative depend on the other party. Do not depend on others in what you think and feel. Show natural preponderance. Demonstrate diligence. Focus on detail and deal with this accurately and effectively. See your own mistakes and correct them. Be critical and alert. Have an eye for little things. Check and keep your appointments.