How do you create goodwill?

People who are waiting in line to photocopy are led by someone with the question: "I only have five pages to do, can I go for it?" Sixty percent of those waiting give a positive answer. Then they are asked: 'I only have five pages to do, can I go ahead, because I'm in a hurry.' Suddenly 95 percent of the respondents responded favourably to the request. Ultimately, the question is formulated as follows: "I have five pages, can I go for it, because I have to copy." 93 percent of those who wait still respond with 'yes'. Although there is no substantive reason whatsoever to grant the request, the response was only fallaciously linguistic. This persuasion technique is known as 'trigger'. If you handle it properly, you can achieve amazing results.

,,You can have the most brilliant idea, but if you can't convince anyone, it is useless.’’ - Aristotle