Vaak wordt angst gezien als een alarmsignaal dat aangeeft tot waar je kunt gaan en niet verder. Maar het bijzondere is dat de enige effectieve techniek om angst uit de […]
The German researcher Peter Gollwitzer, professor of psychology at the University of New York, has measured the ability of people in crisis situations. The remarkable result was that […]
Ga naar een rust- en verzorgingstehuis. Vraag of je bij iemand mag zitten die aan het sterven is en niemand anders heeft. Ga naar een kerkhof. Leg bloemen bij het […]
Wat het is: de mogelijkheid om in langere periodes een hoge mate van activiteit en intensiteit aan de dag te leggen. Hoe je het doet: enthousiasme en krachtdadigheid uitstralen. In […]
Wat het is: het gevoel, de houding en de motivatie van de ander onderzoeken, onderkennen en ervoor openstaan . Hoe je het doet: het eigen gedrag afstemmen op de ander. […]
What it is: to perform a task intensively and achieve the goal. Even with resistance
and setbacks. What is it you do: keep up sustained exercise, function in difficult circumstances, perform monotonous and routine work, […]
Everyone can do something. It is only a matter of discovering your specific aptitude
is. It is important to start from your strength, the things you are strong at and not focus primarily on improving your weaknesses. […]
Strengthens your resistance by dealing better with change, resistance, failure and resistance. Switch and start over. Recognize, appoint, act. Inquire about objections. Moving along, not responding to objections, a support base […]
Pass on. Time, advice, attention, kindness, money, pleasure, assistance,
help, tenderness and love. The latter is one of the only things of which there you get more of while you are giving it away. […]
It is not what you know, the will help you the most in life, but, who you know. And you know already, at least 200 people. From school, from work, through your parents, in […]
When bravery is the sprint, courage is the marathon. Courage gets you over the great yawning depths of danger through the hardest and most unruly of resistance. Courage […]
Worrying isn't always a malicious or unproductive activity. It can prevent danger or bring existing problems closer to a solution. The key is in the meaning […]
Optimism is a skill, like as cycling, working with Excel or making coffee. You can learn it. These are the five most important lessons to make optimism every day just like coffee. […]
Stay calm. Phileas Fogg, Jules Vernes’ hero og Travel around the world in 80 days, remained unperturbed and calm while he was on a very perilous undertaking. But it was his outer peace and inner control that saved his life meant his victory […]
Know your margin. Know how far you are willing to go and write it down in advance. Know what you want. Find out in advance what you want to get out of the negotiation […]
Bad news: there is no such thing as 'well-dressed'. Good news: there there is no such thing as 'badly dressed'. There is only: (un) suitably dressed for the circumstances, your figure, your […]
Accept that you are shy, decide to do something about it and do it. Observe and imitate others who have overcome it. Be approachable. Look, smile, give rise […]
Send an FYI, a For Your Information. An e-mail or letter with information. With
a clipping or an article that you think will be of interest, which shows that you are thinking about that person. […]
In her biography My life So far (Random House, 2005), American actress and two-time Oscar winner Jane Fonda argues that the main reason for her success is not that she was interesting, but that she has […]
When you tell something to a group, or you write something on social media or in a
e-mail, there is one crucial condition that determines whether you will be heard or read,
or not: the title. […]
Keep something valuable for the end. Add something meaningful at the end. Know when that time is. Don't put all the trumps on the table right away. Surprise […]
First try to form a razor-sharp picture of the demand and the need. Design an answer that is as accurate as possible. Answer the need and not the question. It may sometimes be the same, but it is not always […]
Certainty is of very high value. Give guarantees. Reliability. Calculability. If necessary, if you are completely sure of yourself and you product, give a: money back guarantee.
Welcome them. Objections are good. They are a show of interest. Pick them up with love and attention and bend them to your will. Don't get on the defensive. […]
Never make a concession without consideration. Never just make a concession. Give a little, take a little. It must always be a trade, otherwise you lower your own value and that of your […]
Make use of: the principle of equality. Look for relationship and connection. Common characteristics are more likely to lead you to a common agreement.
By meeting in person. Go and see them face to face. Ten minutes in real life is ten times better than any other means of communication. People are different, closer, […]
A hard blow. An unexpected swipe. A rabbit from a hat. Seasoned negotiators always come up with an extreme anchor, an unexpected and unreasonable proposal at some point. That immediately forces […]
Real value depends on the angle of view. How do you look at something. What are the reference points. What is important in connection with similar matters. Choose the benchmarks you want to compare with yourself.
Real value depends on the angle of view. How do you look at something. What are the reference points. What is important in connection with similar matters. Choose the benchmarks you want to […]
Label consciously. Mislabel a claim. Do it in such a way that the opposing party has to deny. "So, am I hearing that you don't want to continue these negotiations?" […]
Know very well what your goal is and how you want to achieve it. Know the subject through and through. Develop a strategy. Make sure you have prior knowledge and expertise. Make the service or product scarce. […]
Sharpshooters will agree that accurate aiming is essential to get your target razor sharp. That's why a rifle has a visor. In life we have the Smart method. Smart is an acronym that stands for Specific, Measurable, Achievable , Relevant, Time-bound. […]
Ask lots of questions, keep asking, show genuine interest, reformulate, look for similarities, do not express prejudices, do not make assumptions, do not make judgments. Look for resistance and objections. Name them. Look for opportunities and solutions. […]
Realize that a negotiation is a communication process and not a wrestling match. Know that there are always at least two different points of view, but also common interests. […]
Look for information and clarity. Ask for feedback. Repeat and summarize. Do that on paper. Keep your notes well when you do multiple sessions. Don't start until you're done. […]
The pause button. The possibility to interrupt a negotiation at any time. It provides the opportunity to cause peace, overview and the regrouping of thoughts and points of view. Use it. […]
By determining it in advance and writing it down as concretely as possible. If there are several, arrange them in order of importance. Know their importance and have the flexibility to adjust them in the course of the negotiation. […]
Negotiations sometimes demand too much from one person at one time. Chalk lines must therefore be determined in advance if you want to be able to fully focus on the course and not take damage. […]
Door in bespreking en overleg op zoek te gaat naar de goedkeuring of instemming van de tegenpartij. Door de gewenste actie te veroorzaken en uiteindelijk de zaak af te sluiten. […]
By listening more actively. By showing keen interest in taking in information. By stimulating storytelling and communication. By letting others finish their sentences, not […]
Negotiation is the process by which two parties come to a mutually satisfactory solution. This is how you get the best results: the 10 most proven negotiation techniques: 1 Know your margin. Know […]
Cherish your qualities. Value them. Recognize their individuality and uniqueness. Praise them. Strengthen your trust. Name and affirm what is good in yourself. Ask others to describe it. Keep it [...]
For his standard work Learned Optimism the American psychologist Martin Seligman carried out a study of the salespeople of the insurance business Met Life. Two thousand people participated in the study. It was […]
Know your margin. Know how far you are willing to go and take that down beforehand. Know what you want. Find out thoroughly what you want from the negotiation and […]
According to psychotherapist doctor Philip Zimbaro, it is possible through training and
exercise to push shyness back to a manageable level. He describes […]
You negotiate to mutual satisfaction or it is better to break off the negotiation. Here, you'll discover 10 techniques that can further refine your negotiation skills and help you on your way to […]
For his standard work Learned Optimism, the American psychologist Martin Seligman conducted a study of the salespeople of the insurance company Met Life. 2,500 people participated in the study. It
It has long been thought that self-confidence was the result of something. Of good parents, of a protected environment, of a solid upbringing, of a lot of support and a lot of understanding. […]
Bad news: there is no such thing as 'well-dressed'. Good news: there there is no such thing as 'badly dressed'. There is only: (un) suitably dressed for the circumstances, your figure, your […]